Remote Genie (Glastonbury, Connecticut, US)
Onsite IT Support Technician || Full-time
Posted Nov 14, 2026 · via JSearch
Remote Genie in Glastonbury, CT is seeking an IT Support Specialist to join its Help Desk, providing hands-on support for office employees, leadership, remote users, and project sites. This onsite role includes on-call rotation and occasional extended hours. You will troubleshoot Windows endpoints, Microsoft 365, devices, and printers, document tickets in Jira, assist with onboarding/offboarding, and follow ITSM practices to improve end-user experience. J-18808-Ljbffr